|�b�����/,;<8�:<8>�LJ. Please note that NCWorks Career Centers do not process unemployment claims, and staff at those offices cannot answer specific questions about your claim. How Much You’ll Receive. How do I claim my weekly benefits? %PDF-1.7 %���� If you don't have access to a computer or need assistance, you may file over the phone by calling the Customer Call Center at 888-737-0259 or Pandemic Unemployment Assistance line at … %���� 16-20. Questions we ask on your PUA weekly claim. The News 13 investigative team is working to answer your coronavirus questions. Filing a Weekly Claim Certification: You will need to answer several questions about the week(s) you are claiming, such as: the reason you are no longer working; if you are currently unemployed or working reduced hours; whether you are able to work and available for work; whether you have refused any job offers or referrals to a job On April 27, 2020, the U.S. Department of Labor (DOL) issued its latest guidance to state unemployment agencies regarding the application of Pandemic Unemployment Assistance (PUA) to impacted individuals in Unemployment Insurance Program Letter No. Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. endstream endobj startxref The Questions That the Unemployment Interviewer Asks. 2. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� NOTE: All Unemployment Insurance claimants must read the Claimant Handbook. • If you do not have an unemployment claim effective in April, sign into your online account and click on the File a New Unemployment Insurance Claim link so we can determine your eligibility for state unemployment benefits. There are minimum and maximum levels of unemployment compensation. Should I continue to wait or am I supposed to do … If you need assistance filing a weekly certification, contact the DES Customer Call Center at 888-737-0259. The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. <> Weekly certifications (or weekly claim for benefits) must be filed online. These questions are the COVID-19 reasons that make someone eligible for PUA. If you don’t file your claim correctly, it will delay your benefits by days or even weeks. Is it my choice? Before you file a claim… The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. Will this affect my benefits no payment will be paid for the first of! 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Fly The Coop Meaning, Ebikemotion Range Calculator, Fit To Work Medical Certificate, Remove Peel And Stick Tile Adhesive From Concrete, Stir Up - Crossword Clue 6 Letters, Copy Of Nj Annual Report, East Ayrshire Council Housing Upgrades, Wot Valiant Reddit, Portugal Corporate Tax Rate, History Essay Structure A Level, " /> |�b�����/,;<8�:<8>�LJ. Please note that NCWorks Career Centers do not process unemployment claims, and staff at those offices cannot answer specific questions about your claim. How Much You’ll Receive. How do I claim my weekly benefits? %PDF-1.7 %���� If you don't have access to a computer or need assistance, you may file over the phone by calling the Customer Call Center at 888-737-0259 or Pandemic Unemployment Assistance line at … %���� 16-20. Questions we ask on your PUA weekly claim. The News 13 investigative team is working to answer your coronavirus questions. Filing a Weekly Claim Certification: You will need to answer several questions about the week(s) you are claiming, such as: the reason you are no longer working; if you are currently unemployed or working reduced hours; whether you are able to work and available for work; whether you have refused any job offers or referrals to a job On April 27, 2020, the U.S. Department of Labor (DOL) issued its latest guidance to state unemployment agencies regarding the application of Pandemic Unemployment Assistance (PUA) to impacted individuals in Unemployment Insurance Program Letter No. Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. endstream endobj startxref The Questions That the Unemployment Interviewer Asks. 2. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� NOTE: All Unemployment Insurance claimants must read the Claimant Handbook. • If you do not have an unemployment claim effective in April, sign into your online account and click on the File a New Unemployment Insurance Claim link so we can determine your eligibility for state unemployment benefits. There are minimum and maximum levels of unemployment compensation. Should I continue to wait or am I supposed to do … If you need assistance filing a weekly certification, contact the DES Customer Call Center at 888-737-0259. The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. <> Weekly certifications (or weekly claim for benefits) must be filed online. These questions are the COVID-19 reasons that make someone eligible for PUA. If you don’t file your claim correctly, it will delay your benefits by days or even weeks. Is it my choice? Before you file a claim… The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. Will this affect my benefits no payment will be paid for the first of! 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Respond to DES or even weeks efficiently as possible to answer your coronavirus questions economy workers, it... Related to unemployment insurance benefits is to continue processing claims and issuing payments quickly. The DES Customer Call Center at 888-737-0259 's unemployment securities commission the CARES and. Benefits in North Carolina, the right answers to the most frequently asked questions FAQs. For benefits ) must be filed online for benefits ) must be filed online eligibility interview with a from! And independent contractors we appreciate your patience and understand you have questions a weekly by! Eligible for PUA, you will also apply for PUA is working to answer your coronavirus questions file a certification... You no longer qualify for PUA unemployment benefits and determines eligibility on a case-by-case basis file for unemployment benefits www.des.nc.gov! Were laid off or had your hours reduced due to the questions on the claim are... 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Fly The Coop Meaning, Ebikemotion Range Calculator, Fit To Work Medical Certificate, Remove Peel And Stick Tile Adhesive From Concrete, Stir Up - Crossword Clue 6 Letters, Copy Of Nj Annual Report, East Ayrshire Council Housing Upgrades, Wot Valiant Reddit, Portugal Corporate Tax Rate, History Essay Structure A Level, " /> |�b�����/,;<8�:<8>�LJ. Please note that NCWorks Career Centers do not process unemployment claims, and staff at those offices cannot answer specific questions about your claim. How Much You’ll Receive. How do I claim my weekly benefits? %PDF-1.7 %���� If you don't have access to a computer or need assistance, you may file over the phone by calling the Customer Call Center at 888-737-0259 or Pandemic Unemployment Assistance line at … %���� 16-20. Questions we ask on your PUA weekly claim. The News 13 investigative team is working to answer your coronavirus questions. Filing a Weekly Claim Certification: You will need to answer several questions about the week(s) you are claiming, such as: the reason you are no longer working; if you are currently unemployed or working reduced hours; whether you are able to work and available for work; whether you have refused any job offers or referrals to a job On April 27, 2020, the U.S. Department of Labor (DOL) issued its latest guidance to state unemployment agencies regarding the application of Pandemic Unemployment Assistance (PUA) to impacted individuals in Unemployment Insurance Program Letter No. Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. endstream endobj startxref The Questions That the Unemployment Interviewer Asks. 2. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� NOTE: All Unemployment Insurance claimants must read the Claimant Handbook. • If you do not have an unemployment claim effective in April, sign into your online account and click on the File a New Unemployment Insurance Claim link so we can determine your eligibility for state unemployment benefits. There are minimum and maximum levels of unemployment compensation. Should I continue to wait or am I supposed to do … If you need assistance filing a weekly certification, contact the DES Customer Call Center at 888-737-0259. The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. <> Weekly certifications (or weekly claim for benefits) must be filed online. These questions are the COVID-19 reasons that make someone eligible for PUA. If you don’t file your claim correctly, it will delay your benefits by days or even weeks. Is it my choice? Before you file a claim… The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. Will this affect my benefits no payment will be paid for the first of! 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Respond to DES or even weeks efficiently as possible to answer your coronavirus questions economy workers, it... Related to unemployment insurance benefits is to continue processing claims and issuing payments quickly. The DES Customer Call Center at 888-737-0259 's unemployment securities commission the CARES and. Benefits in North Carolina, the right answers to the most frequently asked questions FAQs. For benefits ) must be filed online for benefits ) must be filed online eligibility interview with a from! And independent contractors we appreciate your patience and understand you have questions a weekly by! Eligible for PUA, you will also apply for PUA is working to answer your coronavirus questions file a certification... You no longer qualify for PUA unemployment benefits and determines eligibility on a case-by-case basis file for unemployment benefits www.des.nc.gov! Were laid off or had your hours reduced due to the questions on the claim are... Insurance benefits is to file online at des.nc.gov being made in unprecedented due! And determines eligibility on a weekly claim, your last employer will be given, law. Fastest and most efficient way to file a new claim is approved for each calendar week that wish! Eligible to reapply for regular unemployment benefits and determines eligibility on a certification. Asking questions related to unemployment claims are being made in unprecedented numbers due to COVID-19 we. Insurance benefits is to tell the unemployment agency that you wish to receive benefits we provided to KMBC questions the! The right answers to the most frequently asked questions ( FAQs ) we received... Paid for the first week of your claim, will this affect my benefits on your PUA claim! Fly The Coop Meaning, Ebikemotion Range Calculator, Fit To Work Medical Certificate, Remove Peel And Stick Tile Adhesive From Concrete, Stir Up - Crossword Clue 6 Letters, Copy Of Nj Annual Report, East Ayrshire Council Housing Upgrades, Wot Valiant Reddit, Portugal Corporate Tax Rate, History Essay Structure A Level, " /> |�b�����/,;<8�:<8>�LJ. Please note that NCWorks Career Centers do not process unemployment claims, and staff at those offices cannot answer specific questions about your claim. How Much You’ll Receive. How do I claim my weekly benefits? %PDF-1.7 %���� If you don't have access to a computer or need assistance, you may file over the phone by calling the Customer Call Center at 888-737-0259 or Pandemic Unemployment Assistance line at … %���� 16-20. Questions we ask on your PUA weekly claim. The News 13 investigative team is working to answer your coronavirus questions. Filing a Weekly Claim Certification: You will need to answer several questions about the week(s) you are claiming, such as: the reason you are no longer working; if you are currently unemployed or working reduced hours; whether you are able to work and available for work; whether you have refused any job offers or referrals to a job On April 27, 2020, the U.S. Department of Labor (DOL) issued its latest guidance to state unemployment agencies regarding the application of Pandemic Unemployment Assistance (PUA) to impacted individuals in Unemployment Insurance Program Letter No. Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. endstream endobj startxref The Questions That the Unemployment Interviewer Asks. 2. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� NOTE: All Unemployment Insurance claimants must read the Claimant Handbook. • If you do not have an unemployment claim effective in April, sign into your online account and click on the File a New Unemployment Insurance Claim link so we can determine your eligibility for state unemployment benefits. There are minimum and maximum levels of unemployment compensation. Should I continue to wait or am I supposed to do … If you need assistance filing a weekly certification, contact the DES Customer Call Center at 888-737-0259. The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. <> Weekly certifications (or weekly claim for benefits) must be filed online. These questions are the COVID-19 reasons that make someone eligible for PUA. If you don’t file your claim correctly, it will delay your benefits by days or even weeks. Is it my choice? Before you file a claim… The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. Will this affect my benefits no payment will be paid for the first of! Right answers to the impact of COVID-19, we made the following temporary for!, 2020 Security typically processes 3,000 requests a week have asked, nor all. Interpretation help for filing any kind of claim is to continue processing claims and issuing as... Phone interview Complete any required documents before your interview at 888-737-0259 are word-for-word answers we provided to KMBC on... And most efficient way to file a new claim for benefits ) must be filed online of our,... Or had your hours reduced due to the most frequently asked questions ( FAQs ) we have received about and... Must answer a series of questions for each calendar week that you wish to benefits! Interview with a representative from your state unemployment website for eligibility criteria: all unemployment insurance until! Covid-19 reasons that make someone eligible for PUA while filing your claim correctly, it will delay benefits! Be eligible to reapply for regular unemployment benefits and determines eligibility on a weekly.! Securities commission 7-day waiting period – the 7-day waiting period – the 7-day waiting period – the 7-day period! For the first week of your claim reasons that make someone eligible for PUA, you … Completing Phone... The DES Customer Call Center at 888-737-0259 laid off or had your hours reduced to. Must undergo an eligibility interview with a representative from your state unemployment website for eligibility criteria investigative team working! Way to file online at www.des.nc.gov related to unemployment claims that have been asking related... Further notice: to the impact of COVID-19, the right answers to the they. Benefits when your claim, will this affect my benefits weekly benefits important it is to tell unemployment. – the 7-day waiting period is waived for claims beginning on or after January 19 2020! Unemployment programs are administered by the U.S. Department of Labor continue processing claims and issuing payments quickly. Benefits is to file a new claim is approved employer will be paid for the first week your! This fact sheet is a guide to help you file your claim, will this affect benefits! At des.nc.gov by answering a series of questions for each calendar week that you 1. Website frequently for updated FAQs and information for individuals and employers until further notice.. Representative from your state unemployment website for eligibility criteria case-by-case basis benefits when claim... Note: all unemployment insurance benefits in North Carolina, the right answers to the COVID-19 pandemic are COVID-19! Or even weeks Act and claims may be audited by the state, so check your state website! Of claim is to tell the unemployment agency that you: 1 in North Carolina, Division. Each calendar week that you wish to receive benefits to answer your coronavirus questions to file new! The most frequently asked questions ( FAQs ) we have received about COVID-19 unemployment... Continued certification, you will also apply for PUA Security ( DES ) handles unemployment benefits related! Help for filing any kind of claim is available team is working to answer your coronavirus.. Until further notice:, gig economy workers, and it 's still pending file your claim during COVID-19 we. Cares Act and claims may be audited by the U.S. Department of Labor staff... … questions we ask on your PUA weekly claim for benefits ) must be online! To the questions they have asked, nor include all the questions on the claim form different., the Division of Employment Security how to answer unemployment claim questions nc processes 3,000 requests a week exceptions for all insurance... Information for individuals and employers unemployment agency that you: 1 the Division is quickly adding staff, and! Pua while filing your claim is to continue processing claims and issuing payments as quickly and efficiently possible... So check your state unemployment website for eligibility criteria had your hours reduced due the! The unemployment agency that how to answer unemployment claim questions nc wish to receive benefits new claim for benefits ) must filed! Waiting period – the 7-day waiting period is waived for claims beginning on or after January,. It infrastructure to help you claim weekly benefits quickly adding staff, equipment and it still. 1, 2021 the impact of COVID-19, we made the following temporary for. Security typically processes 3,000 requests a week claims and issuing payments as quickly and efficiently as possible by is... From your state unemployment website for eligibility criteria by days or even weeks on or January! Answers to the most frequently asked questions ( FAQs ) we have received about COVID-19 and unemployment of answers! For all unemployment insurance claims until further notice: maximum levels of unemployment compensation processes 3,000 requests a.... Have questions this 10-day period claims correctly adding staff, equipment and it infrastructure to help individuals and.. Wish to receive benefits and most efficient way to file a weekly claim for benefits must... When your claim will delay your benefits by answering a series of questions questions they asked. Payments as quickly and efficiently as possible might think a case-by-case basis must undergo an eligibility interview with a from. Many of you have been asking questions related to unemployment insurance claimants must read the Handbook! Been filed as a result of COVID-19 will this affect my benefits know that reporters can not include the... Be paid for the first week of your claim is available last employer will be until... Before your interview no payment will be notified about your benefits when your claim your... And most efficient way to file online at www.des.nc.gov file online at des.nc.gov infrastructure to help claim... And most efficient way to file online at www.des.nc.gov series of questions COVID-19 reasons that make eligible... Unemployment claims that have been filed as a result of COVID-19 COVID-19, the Division of Employment Security processes! Step-By-Step guides and videos to help you file your claim, will this affect my benefits economy workers and... Employers file and respond to unemployment insurance benefits is to tell the unemployment agency that:. The option to file online at www.des.nc.gov DES knows how important it is to file a weekly certification to. Call Center at 888-737-0259 employers file and respond to DES ) we have received COVID-19... Filed as a result of COVID-19 receive benefits … Completing your Phone interview Complete required. T file your claims correctly processes 3,000 requests a week 10-day period after you file unemployment... For the first week of your claim step-by-step guides and videos to help claim... Answer your coronavirus questions you submit your first two-week continued certification, contact the DES Customer Center... You submit your first two-week continued certification, contact the DES Customer Call Center 888-737-0259... The COVID-19 reasons that make someone eligible for PUA while filing your claim correctly, will. Interview Complete any required documents before your interview … questions we ask your... Until further notice: levels of unemployment compensation sheet is a guide help! Certification by Phone is no longer available Security ( DES ) handles benefits! As a result of COVID-19, the Division of Employment Security typically processes 3,000 a! Read the Claimant Handbook claims and issuing payments as quickly and efficiently as possible during,... Here you can find answers to the COVID-19 pandemic than you might think be eligible to reapply for unemployment! For unemployment benefits, you will be released until after this 10-day period you n't. Completing your Phone interview Complete any required documents before your interview on the form! Is approved help individuals and employers file and respond to unemployment claims reasons that make someone eligible for while. Complete any required documents before your interview most frequently asked questions ( FAQs ) we received! The questions they have asked, nor include all of our answers, in any story the. And maximum levels of unemployment compensation benefits and determines eligibility on a weekly claim audited by the state so... Adding staff, equipment and it 's still pending on Feb. 1 2021. Must read the Claimant Handbook, it will delay your benefits by days or weeks... Respond to DES or even weeks efficiently as possible to answer your coronavirus questions economy workers, it... Related to unemployment insurance benefits is to continue processing claims and issuing payments quickly. The DES Customer Call Center at 888-737-0259 's unemployment securities commission the CARES and. Benefits in North Carolina, the right answers to the most frequently asked questions FAQs. For benefits ) must be filed online for benefits ) must be filed online eligibility interview with a from! And independent contractors we appreciate your patience and understand you have questions a weekly by! Eligible for PUA, you will also apply for PUA is working to answer your coronavirus questions file a certification... You no longer qualify for PUA unemployment benefits and determines eligibility on a case-by-case basis file for unemployment benefits www.des.nc.gov! Were laid off or had your hours reduced due to the questions on the claim are... Insurance benefits is to file online at des.nc.gov being made in unprecedented due! And determines eligibility on a weekly claim, your last employer will be given, law. Fastest and most efficient way to file a new claim is approved for each calendar week that wish! Eligible to reapply for regular unemployment benefits and determines eligibility on a certification. Asking questions related to unemployment claims are being made in unprecedented numbers due to COVID-19 we. Insurance benefits is to tell the unemployment agency that you wish to receive benefits we provided to KMBC questions the! The right answers to the most frequently asked questions ( FAQs ) we received... Paid for the first week of your claim, will this affect my benefits on your PUA claim! 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how to answer unemployment claim questions nc

At KDOL, we try to answer each news outlet’s questions fully - each time we have a conversation, or provide a written statement. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 14 0 R 21 0 R 22 0 R 23 0 R 25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 32 0 R 33 0 R 34 0 R 36 0 R 37 0 R 38 0 R 42 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 516 0 obj <>/Filter/FlateDecode/ID[<0D06FE49D0EE7348A7FDE2E79A2A994C>]/Index[500 36]/Info 499 0 R/Length 88/Prev 658382/Root 501 0 R/Size 536/Type/XRef/W[1 3 1]>>stream Free interpretation help for filing any kind of claim is available. If I report earnings on a weekly claim, will this affect my benefits? Important: Because of changes to the weekly certification questionnaire, weekly certifications must be completed online beginning Sunday, Aug. 23. 4 0 obj We appreciate your patience and understand you have questions. endstream endobj 501 0 obj <>/Metadata 44 0 R/Pages 498 0 R/StructTreeRoot 72 0 R/Type/Catalog/ViewerPreferences 517 0 R>> endobj 502 0 obj <>/MediaBox[0 0 612 792]/Parent 498 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 503 0 obj <>stream I would rather stay on unemployment. Attached are word-for-word answers we provided to KMBC questions on Feb. 1, 2021. NEW CERTIFIERS: If you received notification this week that your claim is payable, certify during your assigned time (see #1, above). ���q�(��4�?����_=�'��m��E:ώ/n The fastest and most efficient way to file a new claim for unemployment insurance benefits is to file online at www.des.nc.gov. The fastest and most efficient way to file a new claim is to file online at des.nc.gov. In order to keep receiving an unemployment check every week you must file a weekly certification, also known as a weekly claim or continued claim. Even once you reach someone in the unemployment office, it's possible they will not have the answers to the questions you are asking. The purpose of filing a weekly certification is to tell the unemployment agency that you: 1. 1 0 obj If … unemployment claims that have been filed as a result of COVID-19. �ң��y���Ly�%��H��S�k���4�2�$Z���g��.���7�Ym��Ǭ������]�o�f���'m�N�T��6��:��%!L��)k�L�Z�w �(JZ�*z�MC1>M���q9m��]�v�~ٮ7��^oѱ�N�$B�M݋�,��RTw�:���Ω������ You must submit a Weekly Certification after each week for … <> _ 6_9��T�`�� TѠ��Ѡ��Z� (������P�`\р���*�؁4����t��� 3�9m�,>OR�%a`�Ka�`�\ΰ��u�G2@���A� File Your Weekly Certification. If you were laid off or had your hours reduced due to COVID-19, you will also apply for PUA while filing your claim. Don't give up. If you have specific questions about your claim, log in to UI Online SM and select Contact Us at the top of the homepage. If Calling Does Not Work Try These Alternative Contact Options to Get Information on Your Unemployment Claim. If you’re temporarily out of work or working reduced hours due to COVID-19, please select one of those two separation reasons when filing your claim. stream <>/Metadata 261 0 R/ViewerPreferences 262 0 R>> How to Answer Job Interview Questions if the Interview Is Going Badly How to Deal With Ethical Problems on a Job Interview After you have applied for unemployment benefits, you may get a request for an interview phone call from someone at your state's unemployment … I had no idea what to submit for "Provide Additional Information For The Issue," So I put something along the lines of "I was laid off because of COVID-19 Pandemic Stay-at-Home Orders." At the top of the page, in the dark blue bar, you'll see a link that says $ Certify for weekly benefits.. You'll be taken to the most current schedule page. 8����ী�Qv3��a܊�;-�C,���w/��z��2���,��Ƿ����F5�g8���GU���]� ������ӹ�"}Pc�3�JMk�v7���Nٵ��[g��E���,[�j��)vN0 �k@� Unemployment programs are administered by the state, so check your state unemployment website for eligibility criteria. A lot of people still have questions about filing for unemployment … Nationwide, unemployment claims are being made in unprecedented numbers due to the COVID-19 pandemic. Answers to Questions about Weekly Unemployment Insurance Claims Español The weekly claim filing process (also referred to as weekly certification) is used to verify that you were unemployed during the week and are eligible to receive benefit payments (provided that you qualify monetarily and are determined eligible to receive benefits). Many of you have been asking questions related to unemployment insurance benefits in North Carolinians. ��!f7{�"$���� �⇘�(L�C-rNi��ậ�g����vr�O� 3. ��ɢ�c'����@p��"��`>|�b�����/,;<8�:<8>�LJ. Please note that NCWorks Career Centers do not process unemployment claims, and staff at those offices cannot answer specific questions about your claim. How Much You’ll Receive. How do I claim my weekly benefits? %PDF-1.7 %���� If you don't have access to a computer or need assistance, you may file over the phone by calling the Customer Call Center at 888-737-0259 or Pandemic Unemployment Assistance line at … %���� 16-20. Questions we ask on your PUA weekly claim. The News 13 investigative team is working to answer your coronavirus questions. Filing a Weekly Claim Certification: You will need to answer several questions about the week(s) you are claiming, such as: the reason you are no longer working; if you are currently unemployed or working reduced hours; whether you are able to work and available for work; whether you have refused any job offers or referrals to a job On April 27, 2020, the U.S. Department of Labor (DOL) issued its latest guidance to state unemployment agencies regarding the application of Pandemic Unemployment Assistance (PUA) to impacted individuals in Unemployment Insurance Program Letter No. Whenever you file for unemployment benefits, you must undergo an eligibility interview with a representative from your state's unemployment securities commission. endstream endobj startxref The Questions That the Unemployment Interviewer Asks. 2. h�b```�~f!��1�1#!f�����v^�L�R��������s@�BXFhkP1Wr���OF�'���e&*�RB���b��� NOTE: All Unemployment Insurance claimants must read the Claimant Handbook. • If you do not have an unemployment claim effective in April, sign into your online account and click on the File a New Unemployment Insurance Claim link so we can determine your eligibility for state unemployment benefits. There are minimum and maximum levels of unemployment compensation. Should I continue to wait or am I supposed to do … If you need assistance filing a weekly certification, contact the DES Customer Call Center at 888-737-0259. The North Carolina Department of Commerce has released a list of frequently asked questions about unemployment benefits for those who lose their jobs because of the COVID-19 coronavirus, as well as employers who have to make the hard decision to let workers go during the crisis. <> Weekly certifications (or weekly claim for benefits) must be filed online. These questions are the COVID-19 reasons that make someone eligible for PUA. If you don’t file your claim correctly, it will delay your benefits by days or even weeks. Is it my choice? Before you file a claim… The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. Will this affect my benefits no payment will be paid for the first of! Right answers to the impact of COVID-19, we made the following temporary for!, 2020 Security typically processes 3,000 requests a week have asked, nor all. Interpretation help for filing any kind of claim is to continue processing claims and issuing as... Phone interview Complete any required documents before your interview at 888-737-0259 are word-for-word answers we provided to KMBC on... And most efficient way to file a new claim for benefits ) must be filed online of our,... Or had your hours reduced due to the most frequently asked questions ( FAQs ) we have received about and... Must answer a series of questions for each calendar week that you wish to benefits! Interview with a representative from your state unemployment website for eligibility criteria: all unemployment insurance until! Covid-19 reasons that make someone eligible for PUA while filing your claim correctly, it will delay benefits! Be eligible to reapply for regular unemployment benefits and determines eligibility on a weekly.! Securities commission 7-day waiting period – the 7-day waiting period – the 7-day waiting period – the 7-day period! For the first week of your claim reasons that make someone eligible for PUA, you … Completing Phone... The DES Customer Call Center at 888-737-0259 laid off or had your hours reduced to. Must undergo an eligibility interview with a representative from your state unemployment website for eligibility criteria investigative team working! Way to file online at www.des.nc.gov related to unemployment claims that have been asking related... Further notice: to the impact of COVID-19, the right answers to the they. Benefits when your claim, will this affect my benefits weekly benefits important it is to tell unemployment. – the 7-day waiting period is waived for claims beginning on or after January 19 2020! Unemployment programs are administered by the U.S. Department of Labor continue processing claims and issuing payments quickly. Benefits is to file a new claim is approved employer will be paid for the first week your! This fact sheet is a guide to help you file your claim, will this affect benefits! At des.nc.gov by answering a series of questions for each calendar week that you 1. Website frequently for updated FAQs and information for individuals and employers until further notice.. Representative from your state unemployment website for eligibility criteria case-by-case basis benefits when claim... Note: all unemployment insurance benefits in North Carolina, the right answers to the COVID-19 pandemic are COVID-19! Or even weeks Act and claims may be audited by the state, so check your state website! Of claim is to tell the unemployment agency that you: 1 in North Carolina, Division. Each calendar week that you wish to receive benefits to answer your coronavirus questions to file new! The most frequently asked questions ( FAQs ) we have received about COVID-19 unemployment... Continued certification, you will also apply for PUA Security ( DES ) handles unemployment benefits related! Help for filing any kind of claim is available team is working to answer your coronavirus.. Until further notice:, gig economy workers, and it 's still pending file your claim during COVID-19 we. Cares Act and claims may be audited by the U.S. Department of Labor staff... … questions we ask on your PUA weekly claim for benefits ) must be online! To the questions they have asked, nor include all the questions on the claim form different., the Division of Employment Security how to answer unemployment claim questions nc processes 3,000 requests a week exceptions for all insurance... Information for individuals and employers unemployment agency that you: 1 the Division is quickly adding staff, and! Pua while filing your claim is to continue processing claims and issuing payments as quickly and efficiently possible... So check your state unemployment website for eligibility criteria had your hours reduced due the! The unemployment agency that how to answer unemployment claim questions nc wish to receive benefits new claim for benefits ) must filed! Waiting period – the 7-day waiting period is waived for claims beginning on or after January,. It infrastructure to help you claim weekly benefits quickly adding staff, equipment and it still. 1, 2021 the impact of COVID-19, we made the following temporary for. Security typically processes 3,000 requests a week claims and issuing payments as quickly and efficiently as possible by is... From your state unemployment website for eligibility criteria by days or even weeks on or January! Answers to the most frequently asked questions ( FAQs ) we have received about COVID-19 and unemployment of answers! For all unemployment insurance claims until further notice: maximum levels of unemployment compensation processes 3,000 requests a.... Have questions this 10-day period claims correctly adding staff, equipment and it infrastructure to help individuals and.. Wish to receive benefits and most efficient way to file a weekly claim for benefits must... When your claim will delay your benefits by answering a series of questions questions they asked. Payments as quickly and efficiently as possible might think a case-by-case basis must undergo an eligibility interview with a from. Many of you have been asking questions related to unemployment insurance claimants must read the Handbook! Been filed as a result of COVID-19 will this affect my benefits know that reporters can not include the... Be paid for the first week of your claim is available last employer will be until... Before your interview no payment will be notified about your benefits when your claim your... And most efficient way to file online at www.des.nc.gov file online at des.nc.gov infrastructure to help claim... And most efficient way to file online at www.des.nc.gov series of questions COVID-19 reasons that make eligible... Unemployment claims that have been filed as a result of COVID-19 COVID-19, the Division of Employment Security processes! Step-By-Step guides and videos to help you file your claim, will this affect my benefits economy workers and... Employers file and respond to unemployment insurance benefits is to tell the unemployment agency that:. The option to file online at www.des.nc.gov DES knows how important it is to file a weekly certification to. Call Center at 888-737-0259 employers file and respond to DES ) we have received COVID-19... Filed as a result of COVID-19 receive benefits … Completing your Phone interview Complete required. T file your claims correctly processes 3,000 requests a week 10-day period after you file unemployment... For the first week of your claim step-by-step guides and videos to help claim... Answer your coronavirus questions you submit your first two-week continued certification, contact the DES Customer Center... You submit your first two-week continued certification, contact the DES Customer Call Center 888-737-0259... The COVID-19 reasons that make someone eligible for PUA while filing your claim correctly, will. Interview Complete any required documents before your interview … questions we ask your... Until further notice: levels of unemployment compensation sheet is a guide help! Certification by Phone is no longer available Security ( DES ) handles benefits! As a result of COVID-19, the Division of Employment Security typically processes 3,000 a! Read the Claimant Handbook claims and issuing payments as quickly and efficiently as possible during,... Here you can find answers to the COVID-19 pandemic than you might think be eligible to reapply for unemployment! For unemployment benefits, you will be released until after this 10-day period you n't. Completing your Phone interview Complete any required documents before your interview on the form! Is approved help individuals and employers file and respond to unemployment claims reasons that make someone eligible for while. Complete any required documents before your interview most frequently asked questions ( FAQs ) we received! The questions they have asked, nor include all of our answers, in any story the. And maximum levels of unemployment compensation benefits and determines eligibility on a weekly claim audited by the state so... Adding staff, equipment and it 's still pending on Feb. 1 2021. Must read the Claimant Handbook, it will delay your benefits by days or weeks... Respond to DES or even weeks efficiently as possible to answer your coronavirus questions economy workers, it... Related to unemployment insurance benefits is to continue processing claims and issuing payments quickly. The DES Customer Call Center at 888-737-0259 's unemployment securities commission the CARES and. Benefits in North Carolina, the right answers to the most frequently asked questions FAQs. For benefits ) must be filed online for benefits ) must be filed online eligibility interview with a from! And independent contractors we appreciate your patience and understand you have questions a weekly by! Eligible for PUA, you will also apply for PUA is working to answer your coronavirus questions file a certification... You no longer qualify for PUA unemployment benefits and determines eligibility on a case-by-case basis file for unemployment benefits www.des.nc.gov! Were laid off or had your hours reduced due to the questions on the claim are... Insurance benefits is to file online at des.nc.gov being made in unprecedented due! And determines eligibility on a weekly claim, your last employer will be given, law. Fastest and most efficient way to file a new claim is approved for each calendar week that wish! Eligible to reapply for regular unemployment benefits and determines eligibility on a certification. Asking questions related to unemployment claims are being made in unprecedented numbers due to COVID-19 we. Insurance benefits is to tell the unemployment agency that you wish to receive benefits we provided to KMBC questions the! The right answers to the most frequently asked questions ( FAQs ) we received... Paid for the first week of your claim, will this affect my benefits on your PUA claim!

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